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The year 2020-2021 has consistently challenged the healthcare industry with rising healthcare costs and unfulfilled virtual consultations.

In a country like India, where the doctor-to-patient ratio is 1: 1000, taking care of all patient issues at the time of a global pandemic becomes a tedious task.

The year 2020-2021 has consistently challenged the healthcare industry with rising healthcare costs and unfulfilled virtual consultations. In a country like India, where the doctor-to-patient ratio is 1: 1000, taking care of all patient issues at the time of a global pandemic becomes a tedious task.

To overcome this provocation, Ramya Subramanian launched the AI-based telehealth start-up “Docty” in 2018 with the vision of enabling people to access quality health care, anywhere, no. matter when. It delivers patient-centric services through a comprehensive set of location-based digital solutions and eliminates widespread fragmentation of care. It goes beyond the pill, delivering a patient-centric solution through cross-industry and corporate collaboration.

In an exclusive conversation with the Financial Express online, Ramya Subramanian shares how Docty resolves societal health disparities by making healthcare solutions accessible to everyone, while maintaining top-notch quality through its digital AI-integrated services as the ’24-hour symptom checker and 7 days a week ”.

How with the integration of AI and IoMT is the app poised to change the face of healthcare in India?

Docty was one of the first to adopt IoMT with the AI ​​component built into its platform. The application uses AI very effectively to eliminate the wait time for the initial diagnosis thanks to its “Docty Symptom Checker”, which offers an accuracy of 94%. With this, patients can choose a personalized GP through Docty. In addition, the app complies with HL7 security standards and regulates end-to-end encryption, which has resulted in a noticeable increase in the number of patients using Docty for fields such as physiotherapy, gynecology and psychiatry, in particular especially during the time of the pandemic.

Docty’s digital health platform encompasses the entire ecosystem of patients, doctors, pharmacies, clinics, while remaining patient-centric.

The telehealth startup’s expansion and funding plans indicate its global vision

Docty is currently present in 3 countries: India, Colombia and South Africa. He is already in talks to expand into the “LATAM” region as he continues to explore African countries. Currently, Docty is in the early stages of funding and is actively in discussion with VCs for expansion plans. In a short period of time, the telehealth startup has managed to partner and collaborate with different players from various industries. On the one hand, Docty has formed alliances with drugstore chains, diagnostic service providers and clinics to provide better health services to users, and on the other, it has partnered with health applications. payment, community residents, businesses and even official state agencies to help make quality care available and accessible to a wider range of people, regardless of geography – through an online consultation .

Plans to eliminate fragmentation of care by bringing all stakeholders together

Docty is gradually moving towards creating the world’s largest digital healthcare ecosystem, which will include patients, doctors, nurses, clinics, laboratories, pharmacies, hospitals, insurers as well as governments. It goes beyond the pill, delivering a patient-centric solution through cross-industry and corporate collaboration.

Docty’s business model is designed to address this healthcare disparity in every regional market, as it democratizes the availability and accessibility of quality, cost-effective healthcare, especially for traditionally underserved markets.

It enjoys an advantage over other telehealth providers due to a variety of patient-centric features such as AI-based diagnostics, data protection, doctor-patient connection, health management family, 24/7 symptom checker, etc. that help doctors and hospitals deliver quality care through an easy-to-use platform.

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